About Us

Located in beautiful Lethbridge, Alberta, we are a family-owned, local cleaning service that specializes in custom residential, commercial, new-construction, move-out and custom cleaning services.

Cleaning With Meaning

Our mission is to provide a trustworthy cleaning service that brings peace of mind to our clients.

100% Guarantee

If you’re ever unsatisfied with the any of our services, we will gladly return at no extra charge.

Quality Checks

We perform weekly quality spot checks of our work to make sure our Simply Spotless standard is upheld.

Communication

From each and every one of our clients to our team of cleaning professionals, we value communication, trust, honesty and the community we live and work in.

Frequently Asked Questions

We’re based in beautiful Lethbridge, Alberta. We accept appointments within a 25km radius of Lethbridge, and can potentially travel to accommodate appointments beyond that radius for an additional, agreed upon travel fee.

Great! Our team is here to help. We’ll do our best to accommodate last minute appointments. We do not provide cleaning services on weekends or statutory holidays unless prior arrangements have been made. To get an estimate and consult, head to simplyspotlesscleaning.ca or call the office at 403-849-7545.

Office Hours: 8AM - 4PM, Monday through Friday
Note: We are closed on Statutory Holidays

Residential Services: 8AM - 5PM, Monday through Friday

Commercial Services: 6AM - 10PM, Monday through Sunday
Note: Times may vary depending on contract arrangements

We aim to work within your schedule and make your life easier. When booking, you can select from a morning or afternoon window for cleaning. We do not have a guaranteed set time. If you select a morning clean, your cleaner will be on-site between 8AM and 12PM. If you select an afternoon clean, your cleaner will be on-site between 12PM and 5PM.

Welcome! Simply Spotless offers customized cleaning plans to fit your needs and budget. Our team of professionals will assess your space, listen to your needs and suggest a plan that can be modified to suit your style. Here’s what our signature Simply Spotless process looks like:

  1. Contact us: Get in touch for a free estimate by completing the form on our website, emailing us at office@simplyspotlesscleaning.ca, or giving us a call at 403-849-7545
  2. Assessment: Our team of professionals will assess your space, listen to your needs and suggest a plan that can be modified to suit your budget
  3. Quote: A detailed estimate + quote will be sent to you by the end of the following business day
  4. Approval: Once you’ve reviewed your custom quote, you can approve or modify. Once we receive your approval, we will confirm or make adjustments.
  5. Client form: Upon quote approval, a client form link will be sent to you. Please click the link, fill out the form with all fields completed and press ‘submit.’
  6. Confirmation: You will receive a call or email with the date and time of the first clean

That depends on what you need! We provide customized cleaning plans to fit your needs and budget. Our team of professionals will assess your space, listen to your needs and suggest a plan that can be modified to suit your style. We will always agree upon pricing before undertaking a service. Your best bet is to get in touch with us to get a custom estimate. Our base pricing is as follows:

Service Pricing
Standard Residential Clean Flat Rate / Based on Quote
Commercial Property Clean Flat Rate / Based on Quote
Move Out Clean Square Footage / Frequency
New Construction (Main Clean) Square Footage + $45/Hr
Shop Vac Clean $40/Hr
New Construction (Final Clean) $45/Hr
Carpet Cleaning Based on Quote
Duct Cleaning Based on Quote
Exterior Window Cleaning Based on Quote
Optional Add-Ons
  • Shop Vac Cleans
  • Wall Washing
  • Carpet Cleaning
  • Duct Cleaning
  • Window Cleaning (Exterior)
  • For any services not listed, please inquire

Unless additional add-on services have been discussed and agreed upon at the time of booking, the following services are included in a Simply Spotless service:

  • Vacuum + mop floors
  • Baseboards + wall vents
  • Exterior cleaning of: cabinets, fridge, hood fan, microwave, stove + dishwasher
  • Counter tops
  • Backsplash
  • All items on counters
  • Small Appliances (ie. coffee post)
  • Tables and chairs
  • Removal and cleaning of garbages
  • Dust objects and underneath
  • Make beds
  • Shower + tub, tile and glass
  • Toilets
  • Sinks
  • Mirrors
  • Toilet paper holder, bars, hooks
  • Railings
  • Spot wash walls in high traffic areas
  • Wipe down washer and dryer
  • Ledges
  • Exterior doors and knobs
  • Interior doors and knobs
  • Window sills

We offer specialized, custom cleaning packages and can tackle special projects including carpets, windows, ducts, garages + more. Call our team to discuss your needs and we can create a custom plan. We specialize in custom residential, commercial, new construction, move-out and custom cleaning services.

You can expect us to clean just about anything and everything that you outline in your consult including baseboards, walls, cabinets, appliance exteriors, hood fans, countertops and backsplashes, garbages, right down to making your bed!

We get it, life happens. In the event that you do need to cancel a scheduled clean, our cancellation policy is as follows:

  • Cancellation: A minimum of 24 hours notice via telephone call or email is required to cancel to avoid a fee.
  • Late cancel: In the event of a late cancel (less than 24 hours notice), or if our team member arrives to your clean and is unable to access your space as agreed upon, we do charge a $50 non-refundable fee.
  • Recurring service cancellation: If you wish to cancel recurring scheduled services, we require a minimum of ONE week for residential clients and a minimum of THIRTY days for commercial clients.
  • Staff cancel: In the rare event that a Simply Spotless cleaner is sick and unable to make it to your scheduled clean, we will make every effort to reschedule the appointment according to your preference.

As a local, family-owned company, we clean with care. That means we treat each of our clients and our team of cleaning professionals like family.

Each member of our team is a hard-working, cleaning professional with proven experience, attention to detail and an unwavering commitment to excellence. Every Simply Spotless staff member is insured with recent criminal record check.

We strongly encourage open communication between our clients and cleaners. You are welcome to leave notes for your cleaners, and our team is required to leave a note for you when they are finished your clean.

Typically, one team member will be on-site for your cleaning. In some situations, our cleaners may be paired up. You will still be getting the same amount of cleaning but it will be done quicker as two cleaners will be present. The bill amount will not change unless more cleaning is requested and approved.

Yes! We strongly encourage open communication between our clients and cleaners. You are welcome to leave notes for your cleaners, and our team is required to leave a note for you when they are finished your clean.

We’re ready to go. The Simply Spotless team brings all of our own supplies including vacuums. We use a variety of products and techniques to ensure your space is Simply Spotless. If you have special concerns about product use, or in the event that you would like our team to use your cleaning supplies, a form must be filled out and signed by you stating that you have given the cleaner your permission to use specified supplies.

Some of the products we use:

  • Bar Keeper’s Friend
  • Blu-Lite
  • Dawn Dish Soap
  • Vinegar
  • Windex

We back our services with a 100% satisfaction guarantee. If you are ever unsatisfied with any of the services provided, we will return within 24 hours at no extra charge to clean the area in question.

In the event of damage, our cleaners will notify the office as soon as damage occurs. Simply Spotless will notify the client of the incident and then we will fix the damaged property.

We accept multiple forms of payment to make it easy and convenient for you to pay.

You will receive an emailed invoice the business day following your service unless you have chosen monthly billing. Clients with recurring weekly, bi-weekly or monthly services can choose to be billed and pay monthly.

E-transfer
If you prefer to pay via e-transfer, you must provide us with the password in advance of the service. That password will be noted and kept secure in your Jobber profile. We encourage “cleaning” to be the e-transfer password.

Credit Card
Your credit card information will be protected in Jobber. We require a valid credit card number to keep on file in the event of an unpaid invoice. A warning message will be sent before your card will be charged.

Cheque
If you prefer to pay with a cheque, you can leave it for your cleaner and they will be responsible for delivering it to the office. You can also deliver cheques for services in person to our office.

Cash
If you prefer to pay with cash, you can leave it for your cleaner and they will be responsible for delivering the cash to the office. You can also deliver cash for services in person to our office.

Gift Card
If you are paying with a gift card, it must be provided to the cleaner at the time of service so our Financial Controller can manage.